Mintsoft training · Stock

See every stock movement, in and out.

Wondering where some stock went, or when a delivery was booked in? Every change to every product is recorded in your portal. Here’s how to find it, screen by screen.

Start step 1 What the numbers mean
Checked against Mintsoft’s help centre, October 2026
Full historyevery unit in and out since day one
Linked to the causethe order, delivery or return behind each change
Look back in timestock levels on any past date
1

Open your products

In the menu, click Products, then Overview.

  1. 1
    ProductsOpens the products menu.
  2. 2
    OverviewLists all your products and how many are in stock.

Illustration of the client portal. Your screen may look slightly different.

2

Find the product

Search for the product, then click Actions → Manage Inventory.

  1. 1
    SearchUse the SKU, name or barcode.
  2. 2
    ActionsOpens the options for that product.
  3. 3
    Manage InventoryShows the full stock breakdown.

Illustration of the client portal. Your screen may look slightly different.

3

See the stock breakdown

The boxes show where every unit is right now. See what each one means below.

  1. 1
    StockLevelEverything we hold that can be sold, including stock already on orders.
  2. 2
    AllocatedReserved for orders waiting to be picked.
  3. 3
    OnHandAvailable to pick for new orders.
  4. 4
    OnOrderDue in on an ASN that hasn’t arrived yet.
  5. 5
    Stock FlowOpens the full history for this product.

Illustration of the client portal. Your screen may look slightly different.

4

Read the stock flow

Every unit in and out, with the date and what caused it: a delivery, an order, a return or an adjustment.

  1. 1
    FlowFilter to see only In, Out or another type.
  2. 2
    Include Extra InfoTurn on to see batch or serial numbers, if you use them.
  3. 3
    InStock added, here from your ASN when the delivery was booked in.
  4. 4
    OutStock sent, with the order number it went on.

Stock not adding up? Find the date it changed and check the reference. It will tell you which order, delivery or return caused it.

Illustration of the client portal. Your screen may look slightly different.

5

See where it’s been moved (optional)

Back on Manage Inventory, click Stock Movement to see stock moving between locations in the warehouse.

  1. 1
    Put awayFrom goods-in to its shelf location.
  2. 2
    ReplenishmentTopped up from overflow storage to the pick location.
  3. 3
    QuarantineMoved aside because it’s damaged or faulty, so it won’t be sent.

Illustration of the client portal. Your screen may look slightly different.

6

Look across all products

Go to Reports → Overview for reports covering your whole range.

  1. 1
    Product Usage ReportEvery stock flow across all products for a date range. Choose a flow, like Out, to see what was sent.
  2. 2
    Historic Inventory LevelsYour stock levels on a date in the past. Historic Inventory Breakdown shows several weeks at once.

Want a report emailed to you every week or month? Ask us and we’ll schedule it.

Illustration of the client portal. Your screen may look slightly different.

What the numbers mean

Your stock breakdown, in plain English.

StockLevel

All sellable stock we hold, including stock reserved for orders.

OnHand

Available to pick right now for new orders.

Allocated

Reserved for orders that haven’t been picked yet.

OffHand

In a location we don’t pick from, like overflow pallets.

AwaitingReplen

Waiting to be moved to a pick location.

OnOrder

Due to arrive on an ASN. Not counted until it’s booked in.

Required By BackOrder

How many units back orders are waiting for.

In Quarantine / Scrap

Damaged or faulty stock that won’t be sent. Not in StockLevel.

StockLevel=OnHand+Allocated+OffHand+AwaitingReplen

Stock flow types

Four kinds of stock change.

IN

Stock added: deliveries booked in, returns put back to stock, and adjustments up.

OUT

Stock sent on an order, or adjusted down after a stock check.

ALLOCATE

Reserved for an order. Only shown if allocation history is switched on.

TRANSFER

Moved between locations or warehouses. The total doesn’t change.

Questions

Common questions.

Why is my stock lower than I expected?

Check Allocated (reserved for orders not yet picked), In Quarantine (damaged items) and OnOrder (not booked in yet). Then look at the Stock Flow to see each change and what caused it.

When does my delivery show in stock?

Once we’ve counted it and booked it in against your ASN. Until then it shows as OnOrder. It appears in the Stock Flow as IN with your PO reference.

Can I see what my stock was on a certain date?

Yes. Go to Reports → Overview and open Historic Inventory Levels, then choose the date.

Can I see batch numbers or expiry dates?

Yes, if your products use them. Turn on Include Extra Info in the Stock Flow.

I can’t see Stock Flow or the reports

Your user may not have access to them. Email us and we’ll check your permissions.

I think a stock level is wrong

Raise an order query or email us with the SKU and what you expected. We’ll investigate and, if needed, do a stock check.

Based on Mintsoft’s View product usage and stock movements, Manage product inventory and View historic stock levels guides.

Related guides

Stay on top of your stock.

Create an ASN

Tell us what stock is arriving.

Open guide

Managing back orders

What happens when there isn’t enough stock.

Open guide

Order queries

Ask us about an order or a stock issue.

Open guide

Need a hand?

We’re here to help.

Stock not adding up? Send us the SKU and what you expected, and we’ll look into it.

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