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TikTok Shop fulfilment

TikTok Shop fulfilment that keeps up with you

Connect your TikTok Shop and we'll pick, pack and ship every order on time from our warehouses in Oxfordshire and Rotterdam, so a viral moment becomes a good day, not a backlog.

Get a quoteEstimate your costs
Orders sync automatically12pm same-day despatchCreator samples sent for youEvery desk on CCTV
99.98%
Picking accuracy
99.87%
On-time despatch
12pm
Same-day despatch cut-off
UK + EU
Thame & Rotterdam
How it works

From TikTok Shop order to your customer's door

Step 1

Connect your shop

We link your TikTok Shop to our warehouse system, Mintsoft, alongside any other channels you sell on.

Step 2

Send us your stock

Book in a delivery. We check it in and it's live in your client portal, usually within 24 hours.

Step 3

Orders flow in

TikTok Shop orders drop straight into our system, ready to pick. No manual downloads.

Step 4

We ship on time

Orders in by 12pm go out the same working day, with tracking sent back to TikTok Shop.

See our integration guides →

What you get

Built for how TikTok Shop sells

Ready for spikes

A live stream or viral video can bring a week's orders in an hour. Tell us before big pushes and we'll plan for it.

On-time despatch

TikTok Shop tracks late despatch closely. Our 12pm same-day cut-off and 99.87% on-time despatch help protect your shop.

Creator and affiliate samples

Place sample orders for creators in your client portal and we'll send them out with your normal orders.

Bundles and gift sets

We build bundles, add inserts and pack promotional sets for campaigns and peak.

Every order filmed

Every packing desk is on CCTV, so if a customer says something was missing, we check the footage.

Returns handled

Returns are checked, graded and put back into stock or quarantined, following your rules.

Why Scale 3PL

Built for fast-growing social brands

  • 99.98% picking accuracy. The right item in the right box, measured across every order we ship.
  • Clear, published pricing. No hidden fees and no surprises on your invoice. See our pricing.
  • Every channel, one stock pool. Shopify, Amazon, TikTok Shop, eBay, WooCommerce and more, all fulfilled from the same stock.
  • A real account manager. One person who knows your brand, not a ticket queue.
A great fit for
Beauty & skincareFashionSupplementsGadgetsGiftingHome & lifestyle

What every brand gets

Whatever you sell, these come as standard.

Every pack on cameraEach packing desk is filmed, so footage of any order is available on request.
Your own account managerA named person who knows your brand. No ticket queues.
Live stock and ordersYour client portal, powered by Mintsoft, connected to your sales channels.
UK and EU fulfilmentShip from Thame, Rotterdam or both.
Doing it yourself right now? See how packing orders in-house compares with using a 3PL, with our 3PL vs in-house calculator.
Compare the costs
FAQs

Your questions, answered

Does Scale 3PL integrate with TikTok Shop?
Yes. TikTok Shop connects to our warehouse system, Mintsoft, so orders come through automatically and tracking is sent back to your shop. See our integration guides.
Can you handle a sudden spike in orders?
Yes. Let your account manager know before big live streams, promotions or campaigns so we can plan labour and packaging for the extra volume.
Can you send samples to creators?
Yes. Place sample orders in your client portal, like any other order, and we'll pick, pack and ship them.
How quickly are orders despatched?
Orders received by 12pm, Monday to Friday, are despatched the same working day.
Can I sell on TikTok Shop and Shopify from the same stock?
Yes. All your channels are fulfilled from one pool of stock, so levels stay in step across every channel.
Is there a minimum order volume?
We work best with brands shipping 300 or more orders a month. If you're growing towards that, talk to us anyway.

Ready to hand over your TikTok Shop orders?

Tell us about your shop and volumes, and we'll come back with a transparent, itemised quote, usually within one business day.

Get a quoteCall 020 3876 5480