TikTok Shop fulfilment

TikTok Shop fulfilment that keeps up with you.

Connect your TikTok Shop and we’ll pick, pack and ship every order on time from our warehouses in Oxfordshire and Rotterdam, so a viral moment becomes a good day, not a backlog.

Get a quote →Estimate your costs
Orders sync automatically12pm same-day despatchCreator samples sent for youEvery desk on CCTV
Picking clothing orders from shelving at Scale 3PL
Ready for spikesViral moments, not backlogs
99.98%picking accuracy
99.87%on-time despatch
12pmsame-day despatch cut-off
UK + EUThame and Rotterdam

What you get

Built for how TikTok Shop sells.

Live streams and viral videos bring orders in bursts. We plan for them, so your shop stays in good standing.

Ready for spikes

A live stream or viral video can bring a week’s orders in an hour. Tell us before big pushes and we’ll plan for it.

On-time despatch

TikTok Shop tracks late despatch closely. Our 12pm same-day cut-off and 99.87% on-time despatch help protect your shop.

Creator and affiliate samples

Place sample orders for creators in your client portal and we’ll send them out with your normal orders.

Bundles and gift sets

We build bundles, add inserts and pack promotional sets for campaigns and peak.

Every order filmed

Every packing desk is on CCTV, so if a customer says something was missing, we check the footage.

Returns handled

Returns are checked, graded and put back into stock or quarantined.

How it works

From TikTok Shop order to your customer’s door.

1

Connect your shop

We link TikTok Shop to Mintsoft, alongside your other channels.

2

Send us your stock

Checked in and live in your portal, usually within 24 hours.

3

Orders flow in

TikTok Shop orders drop straight into our system. No manual downloads.

4

We ship on time

Orders in by 12pm go out the same working day, with tracking sent back.

Good to know: let your account manager know before big live streams, promotions or campaigns, so we can plan labour and packaging for the extra volume.

Inside our warehouse

Real people, real care.

Packing an order into a mailing bag at Scale 3PLPacked by hand, on camera
Packing an ecommerce order with paper void fill at Scale 3PLStock ready for the next spike
Picking clothing orders from shelving at Scale 3PLScanned and checked at every step

Why Scale 3PL

Protect your shop rating.

99.87% on-time despatch

Late despatch hurts your shop. We get orders out when we say we will.

One stock pool

TikTok Shop and Shopify from the same stock, with levels in step.

Proof on every order

Footage of every pack settles “missing item” claims fast.

What every brand gets

Standard with every account.

Every pack on camera

Each packing desk is filmed, so footage of any order is available on request.

Your own account manager

A named person who knows your brand. No ticket queues.

Live stock and orders

Your client portal, powered by Mintsoft, connected to your sales channels.

UK and EU fulfilment

Ship from Thame, Rotterdam or both.

A great fit for

Beauty and skincareFashionSupplementsGadgetsGiftingHome and lifestyle

Questions

Good to know.

Does Scale 3PL integrate with TikTok Shop?
Yes. TikTok Shop connects to our warehouse system, Mintsoft, so orders come through automatically and tracking is sent back to your shop. See our integration guides.
Can you handle a sudden spike in orders?
Yes. Let your account manager know before big live streams, promotions or campaigns so we can plan labour and packaging for the extra volume.
Can you send samples to creators?
Yes. Place sample orders in your client portal, like any other order, and we'll pick, pack and ship them.
How quickly are orders despatched?
Orders received by 12pm, Monday to Friday, are despatched the same working day.
Can I sell on TikTok Shop and Shopify from the same stock?
Yes. All your channels are fulfilled from one pool of stock, so levels stay in step across every channel.
Is there a minimum order volume?
We work best with brands shipping 300 or more orders a month. If you're growing towards that, talk to us anyway.

Ready for your next viral moment?

Tell us what you sell and how many orders you ship, and we’ll send a quote within one business day.

Get a fulfilment quote →Compare the costs