Shopify fulfilment

Shopify fulfilment for UK and EU brands.

Connect your Shopify store and we’ll pick, pack and ship every order from our warehouses in Oxfordshire and Rotterdam, with tracking sent straight back to your store.

Get a quote →Estimate your costs

Orders sync automatically12pm same-day despatchTracking back to ShopifyUK and EU warehouses

Orders sync automaticallyTracking sent back to Shopify

99.98%picking accuracy

99.87%on-time despatch

12pmsame-day despatch cut-off

UK + EUThame and Rotterdam

What you get

Everything your Shopify store needs behind it.

Once you’re connected, you don’t need to touch a single order. You can see everything live in your client portal.

Automatic order sync

Orders from your Shopify store come straight into our system, ready to pick.

Tracking sent to Shopify

Fulfilment and tracking details sync back to Shopify, so your customer gets their shipping notification.

Every order filmed

Every packing desk is on CCTV. If a customer says something was missing, we check the footage.

Bundles and gift sets

We build kits and bundles, add inserts and handle promotional packs for launches and peak.

Returns handled

Returns are checked, graded and put back into stock or quarantined.

UK and EU

Ship from Thame to anywhere, or hold stock in Rotterdam and send EU orders from inside the EU.

How it works

From Shopify order to your customer’s door.

Connect your store

We link Shopify to our warehouse system, Mintsoft, using our step-by-step guide.

Send us your stock

Book in a delivery. We check it in within 24 hours and it’s live in your portal.

Orders flow in

New Shopify orders drop into our system automatically.

We pick, pack and ship

Orders in by 12pm go out the same working day, with tracking sent back to Shopify.

Good to know: see our Shopify integration guide for how the connection works.

Inside our warehouse

Real people, real care.

Packing an ecommerce order with paper void fill at Scale 3PL

Every order packed by hand, on camera

Packing station with label printer at Scale 3PL

Scanned at every step

Labelled parcels ready for courier collection at Scale 3PL

Picked into totes, checked twice

Why Scale 3PL

Your store, our warehouse.

Same-day despatch

D2C orders in by 12pm go out the same working day.

99.98% picking accuracy

The right item in the right box.

Every channel, one stock pool

Shopify, Amazon, TikTok Shop and more from the same stock.

What every brand gets

Standard with every account.

Every pack on camera

Each packing desk is filmed, so footage of any order is available on request.

Your own account manager

A named person who knows your brand. No ticket queues.

Live stock and orders

Your client portal, powered by Mintsoft, connected to your sales channels.

UK and EU fulfilment

Ship from Thame, Rotterdam or both.

A great fit for

FashionBeauty and skincareSupplementsFood and drinkGiftingElectronicsSubscription boxes

Questions

Good to know.

Does Scale 3PL integrate with Shopify?

Yes. Your Shopify store connects to our warehouse system, Mintsoft, so orders come through automatically and fulfilment and tracking updates sync back to Shopify. Our integration guides walk you through it.

How quickly do Shopify orders ship?

Direct-to-consumer orders received by 12pm, Monday to Friday, are despatched the same working day. B2B and pallet orders go out within 48 hours.

Can you ship my Shopify orders to Europe?

Yes. Ship from Thame to anywhere, or hold stock at our Rotterdam warehouse and send EU orders from inside the EU, so your customers avoid customs delays and import charges on delivery.

Can I sell on other channels as well as Shopify?

Yes. We also connect to Amazon, WooCommerce, Magento, BigCommerce, Etsy and more, so all your orders are fulfilled from one pool of stock.

Is there a minimum order volume?

We work best with brands shipping 300 or more orders a month. If you're close to that, talk to us anyway.

Who looks after my customers?

You do. We work in the background. Tracking goes back to Shopify automatically, so make sure your shipping notifications are switched on.

Ready to connect your store?

Tell us what you sell and how many orders you ship, and we’ll send a quote within one business day.

Get a fulfilment quote →Estimate my costs