3PL fulfilment that scales with your brand.
your growth…delivered.
JUST SEE FOR YOURSELVES…
picking accuracy
99.98 %
brands we work wth
85
on time despatch
99.87 %
global storage space
260K
Fast, accurate fulfilment across the UK & EU — without the usual 3PL headaches
OUR SERVICES…
Picking / Packing / Storage and Logistics in UK and EU
We have 3 warehouses, across the UK and the EU and well placed to help you scale your business. We needed a picture to sum this up. We chose a picture of bubble wrap. It could be a subliminal message that we treat your brand with care and you’re precious. Or it could be that it was free image and we won’t get sued by Getty. We’ll let you decide.
More than just a 3PL
We can also support you with any operational support you need from finance and supply chain to customer service and marketing. Fingers pointing a screen does a great job at pictorially representing this.
Amazon and Shopify Support
We are experts in digital sales channels so why not let us help grow your business too and we can run your e-commerce channels for you.
Every order filmed. Every dispute settled.
Each packing desk at all our fulfilment centres have there own dedicated cameras, recording continuously. Every order is linked to the operative who packed it, so if a customer says an item was missing or damaged, we can pull the footage of their exact order being packed and sealed.
Fewer false "item missing" claims: evidence you can send straight to the customer or marketplace
Full accountability: every order is traceable to a desk, an operative and a time
Peace of mind: you can see exactly how your products are handled
Footage is available on request for any order.
we Plug straight into your store and Ship with the couriers you trust.
We connect directly to your sales channels, so orders flow in automatically and tracking goes back to your customers. No spreadsheets, no manual uploads.
sales channels
couriers
our warehouseS in THE UK
We are have 2 warehouses in the UK.
Our primary site is located in Thame, Oxfordshire, where we pick both D2C and B2B orders and with a deep storage unit in Bury for handling larger slower moving goods.
our warehouse in holland
Our substantial 240,000 square foot warehouse in Holland is right next to the port, bonded, and is ideal for importing and exporting goods from around the world.
Certified to the highest standards
Our Rotterdam fulfilment centre holds the accreditations serious brands need, from food safety and organic certification to Class 9 Batteries and fast-track EU customs clearance.
ISO 9001:2015: certified quality management system
FSSC 22000: globally recognised food safety certification
AEO: Authorised Economic Operator, for faster, trusted EU customs clearance
Skal Bio Controle: certified to store and handle organic products
NVWA: registered with the Dutch Food & Consumer Product Safety Authority
12PM
ORDER BY MIDDAY OUT TODAY
D2C orders received before 12pm are despatched the same day, ready for next-day delivery.
WHAT YOU CAN COUNT ON
48HR
B2B ON ITS WAY, FAST
Larger wholesale and retail orders are picked, packed and despatched within two working days.
1:1
your own account manager
Every brand gets a dedicated account manager who knows your business, so there are no ticket queues and no starting from scratch.
100%
EVERY PACK ON CAMERA
Each packing desk is filmed, so footage of any order is available on request.
What People Are Saying
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"Moving our fulfilment to Scale 3PL was the best operational decision we made this year. Orders go out on time, mistakes are rare, and when something does come up, the team sorts it quickly. It feels like an extension of our own business."
— Founder, UK clothing brand
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"After Brexit, shipping to EU customers was costing us sales. Scale 3PL got our stock into their Rotterdam warehouse and handled the customs side, and now our European customers get fast delivery with no surprise duty charges. It opened up a market we'd almost given up on."
— Founder, UK beauty brand
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"Every order is filmed as it's packed, so when a customer claims something was missing, we can check the footage in minutes instead of just refunding. Our 'item missing' refunds have dropped right down, and in practice the mistakes almost never happen anyway."
— Operations Manager , UK supplements brand
Scaling a business is hard….we can help
We live and breathe brands and having scaled 3 businesses ourselves we believe we are well placed to help you scale yours.
Is Scale 3PL right for you?
Built for brands ready to scale
We work best with growing D2C and B2B brands shipping 300+ orders a month. Selling into Europe? Our Rotterdam hub gets you there without the Brexit headaches.
Tell us about your brand
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