How to send stock into our Thame warehouse so it's checked in quickly and without extra charges. This applies to every delivery: parcels, pallets and containers.
List everything that's arriving: Warehouse › Goods In › Create ASN. Upload big lists by CSV. How to create an ASN.
Generate the ASN PDF and send it to your supplier or haulier to attach to the delivery. We scan its barcode on arrival.
Email goodsin@startuplogistics.co.uk with your ASN number. You'll get a 2-hour window to deliver in.
Your stock is booked in, usually within 24 hours, and appears in your Mintsoft stock.
Fill in your delivery details and we'll write the booking email for you, with everything our goods-in team needs.
Run through this with your supplier before every delivery.
These guidelines make sure your stock can be scanned, checked and put away quickly at both our UK and EU warehouses. Share them with your supplier or factory.
Maximum 1.8m including the pallet, on standard or euro pallets, securely wrapped and stable.
One SKU per pallet wherever possible. Mixed pallets clearly separated and labelled.
One SKU per carton, with cartons uniform in size and weight for each SKU.
SKU code, SKU description and unit quantity clearly shown on every outer carton.
A clear, scannable case barcode on the outside of every carton, visible without opening it.
A barcode on the bottom right of every item, flat and fully scannable.
Each garment in a sealed, clear polybag with no excess air.
Every barcode and label must match the product data you've given us.
If we have to correct mistakes, such as missing addresses, wrong SKUs, incorrect pallet heights or broken pallets, we charge a non-conformance fee or our standard labour charge, whichever is higher. Slots run for 2 hours; deliveries that take longer to book in are charged at our standard labour rate.
| Issue | Fee (+VAT) |
|---|---|
| No booking-in slot | £100 |
| No ASN | £50 |
| Incorrect ASN (missing SKUs or over-received) | £50 |
| Pallet over 1.8m | £75 |
| Double-stacked pallet | £50 |
| Broken pallet | £50 |
| Parcels not booked in | £10 per parcel |
| Incorrect or missing product uploads | £40 |
Our goods-in team will help you get it right before it ships.
