Marketplace integrations · Not On The High Street

Connect your NOTHS shop.

Link Not On The High Street to Mintsoft and your orders are accepted and imported automatically. We pack them with NOTHS despatch notes and send tracking straight back to NOTHS.

Checked against Mintsoft’s help centre, October 2026

Before you start

Four quick checks.

SKUs on every option

If you sell options (sizes, colours, scents), each one needs its own SKU in NOTHS’s Option SKU Manager.

Access to your NOTHS admin

You’ll need to create an API token in your NOTHS settings.

Your delivery options

Know which NOTHS delivery services you offer, such as Standard or Next day.

Your personalisation fields

Note any options that aren’t products, like engraving or a gift message.

Step by step

Three steps to go live.

1

Set up your option SKUs

You
  1. In NOTHS, edit a product and open the SKU management tab.
  2. If you can’t see it, ask your NOTHS account manager to add the Option SKU Manager to your account.
  3. Give every option a SKU that matches Mintsoft. Don’t need variant stock tracked? You can use the main listing SKU instead.
2

Create your API token

You
  1. In your NOTHS admin, go to Settings → API tokens.
  2. Click Generate Token and save it somewhere safe.
  3. Add it to the connection in Mintsoft yourself, or book a quick call and we’ll add it with you.
3

We configure and go live

Scale 3PL
  1. We create the NOTHS connection and set it to accept orders automatically when stock is available.
  2. We map your delivery services, set despatch dates and switch on NOTHS despatch notes.
  3. We make the connection Active, and orders start importing.

Please don’t email your API token. Add it to Mintsoft yourself under Connect → Order Integrations → NOTHS, or email support to book a quick call and we’ll do it together.

Delivery services

NOTHS delivery options we map.

NOTHS sends one of these values with every order. We map each one to a courier service and set its despatch and delivery days, so NOTHS shows your customers the right dates.

FREEFree delivery
STANDARDStandard delivery
EXPRESS_24Next day delivery
EXPRESS_12Midday delivery
EXPRESS_48Tracked two-day delivery
SATURDAYSaturday delivery

Offering next-day or midday delivery? Orders received before our cut-off time are despatched the same day, so NOTHS shows the right promise to your customers.

Options and personalisation

Products, or just details?

When NOTHS sends an order, Mintsoft matches every option to a SKU. Options that change the product need a SKU. Options that are only details, like a name to engrave, are kept with the order instead.

Options that are products

A different size, colour or scent is a different item on our shelves, so it needs its own SKU in NOTHS.

Size: LargeColour: SageScent: Fig

Options that are details

Tell us these and we’ll tell Mintsoft not to treat them as products. We can pass them through as a gift message for our packers.

Engraving textGift messageAdd a card

Good to know

How NOTHS orders work with us.

Orders accepted for you

When the stock is in Mintsoft, NOTHS orders are accepted automatically, so you don’t have to accept each one.

NOTHS despatch notes

We print NOTHS’s own despatch note in every parcel, with a barcode we scan at packing.

Accurate despatch dates

We send NOTHS an estimated despatch date for each service, allowing for our cut-off time, weekends and holidays.

Orders with enquiries are held

If a customer has an open enquiry on NOTHS, the order is held until it’s resolved. Resolve enquiries quickly to avoid delays.

Out-of-stock orders

By default, orders for products with no stock won’t import. We can set up a stock feed if you take orders before stock arrives.

Costings reports

NOTHS financial reports can be downloaded into Mintsoft too.

Troubleshooting

Something not right?

An order hasn’t come through

Check for an open customer enquiry on NOTHS, as those orders are held until it’s resolved. Also check the product had stock in Mintsoft, as orders for out-of-stock items won’t import by default.

“Unable to map NOTHS line to product”

Mintsoft couldn’t match a NOTHS product or option to one of your SKUs. Usually the option is missing a SKU in NOTHS. Add one, or tell us and we’ll map it for you.

A personalisation is showing as a product error

Options like engraving text aren’t products. Let us know the option name and we’ll set Mintsoft to ignore it as a product, and add it to the gift message instead if you like.

I can’t see the SKU management tab

The Option SKU Manager isn’t on every NOTHS account by default. Ask your NOTHS account manager to add it.

The despatch date on NOTHS looks wrong

Tell us which service it was for, and we’ll check the despatch and delivery days set for it.

Based on Mintsoft’s Not On The High Street Integration guide.

Need a hand?

We’ll help you connect.

Send us your delivery options and any personalisation fields, and we’ll take care of the rest.