Customs clearance
Customs clearance without the headaches
Import and export declarations, commodity codes, duty and VAT for goods moving in and out of the UK and EU.
Customs services
Paperwork done properly, first time
Customs delays cost time and money. We make sure your declarations are right before your goods arrive.
Import declarations
Import entries prepared and submitted so your goods are released quickly.
Export declarations
Export paperwork for goods leaving the UK or EU, prepared correctly and on time.
Commodity codes
Help finding the right commodity (HS) codes so you pay the correct duty.
Duty and VAT
Duty and import VAT calculated upfront, so there are no surprises.
Bonded storage in Rotterdam
Store goods in our bonded Rotterdam warehouse and pay duty only when they are released.
Advice for sellers
Guidance on EORI numbers, IOSS, DDP and DDU for brands selling across borders.
Why ship with us
More than a booking
Joined up with your freight
Because we move your goods too, your paperwork and your shipment stay in step.
UK and EU experience
We work with both UK and EU customs every day, from Thame and Rotterdam.
Bonded in Rotterdam
Our Rotterdam warehouse is bonded and AEO certified, so goods can be stored before duty is paid.
Freight that lands straight in your warehouse
Because we run fulfilment centres in Thame and Rotterdam, your stock can go from the supplier to our shelves, and on to your customers, with one team managing every step.
Questions
Good to know
What do I need for customs clearance?
Usually a commercial invoice, a packing list and your EORI number. We'll check your documents and tell you if anything is missing.
What is an EORI number?
An EORI number identifies your business to customs. You need one to import or export goods between the UK and EU.
What is bonded storage?
Goods stored in a bonded warehouse don't have import duty or VAT paid until they leave. It can help your cash flow, especially for stock that's re-exported.
Can you clear goods I've shipped with another forwarder?
Yes. Get in touch with your shipment details and we'll let you know how we can help.
Customs question?
Tell us what you're importing or exporting and we'll help you get it right.